- protocols reviewed within 24 hours
- no membership required
- Board Certified Physicians
FAQ
Questions? Answered.
Everything you need to know about protocols, safety and getting started.
SYNC is a physician-supervised telehealth platform for personalized peptide and GLP-1 protocols. A licensed clinician builds your protocol around your intake, a 503A compounding pharmacy prepares it to your prescription, and it's refined every cycle as your body responds.
SYNC is built around refinement. Before each new cycle, your clinician reviews how you've responded and adjusts your dose or compounds from there. Your protocol keeps evolving with you, cycle after cycle.
Every SYNC protocol is prescribed by a licensed physician, prepared to your prescription by a 503A compounding pharmacy, and tested for purity, potency and sterility. Research-grade peptides are sold for laboratory use only, without a prescription, clinical oversight or verification for human use.
People who are intentional about their health and want a clinician in their corner. Whether you're new to peptides or already know what you're after, your protocol is built around your goals, your history and how your body responds.
SYNC serves patients across the United States. Availability is confirmed by state when you begin your assessment, and your care is delivered by clinicians licensed in the state where you live.
Yes. SYNC holds LegitScript Healthcare Merchant Certification, an independent standard for compliance in telehealth and prescription services.
Start with a five-minute assessment. A licensed clinician reviews it and builds your protocol. Once approved, it's compounded to your prescription and delivered to your door.
Your goals, health history, current medications and what you've tried before. It gives your clinician everything needed to select the right compound, dose and cycle for you.
Most assessments are reviewed within 24 hours, many much sooner. You'll be notified as soon as your protocol is approved.
Labs aren't always required. Your clinician will request them if your history or protocol calls for it. Most care begins from your online assessment, though some states and protocols require a short video or phone consultation first.
Yes. Note it in your assessment. Your clinician confirms it fits your history and goals, and if a different option would serve you better, they'll walk you through their reasoning.
Focused protocols make it clear what's working. Your clinician prescribes what your goals and history call for, then builds from there cycle by cycle. Recommending less is part of prescribing well.
Your clinician explains why and, where appropriate, recommends an alternative better suited to you. You're never charged for a prescription that isn't written. It's part of what makes a SYNC approval mean something.
Board-certified physicians and state-licensed clinicians, licensed in the state where you live. They personally review every assessment and stay involved throughout your protocol.
Yes. A licensed physician reviews your intake and prescribes your protocol, and you can message your care team through your patient portal at any time. Depending on your state and protocol, your first consultation may include a short video or phone visit.
It starts with your assessment: your goals, history, medications and what you've tried before. Your clinician chooses the compound, dose and cycle around that, then refines it each cycle based on how you respond.
Before each new cycle, your clinician reviews how you've responded: how you feel, any side effects, and your progress toward your goals. They may adjust your dose, swap a compound, or keep what's working. Each cycle builds on what the last one showed.
Yes, when it's clinically appropriate. Message your clinician if something needs attention. They can adjust within the cycle or build the change into your next one.
Message your care team anytime through your patient portal. Questions about your protocol, dosing or how you're feeling all go directly to the team managing your care.
Peptides are short chains of amino acids that act as signaling molecules in the body. Different peptides are studied for their role in recovery, metabolism, skin health, cognition and more. Your clinician selects compounds based on your goals and history.
A single contains one compound. A blend combines complementary compounds in one vial, so several mechanisms work together in a single injection. Your clinician chooses based on what your goals call for.
SYNC's catalog spans six categories: Recovery, Performance, Metabolic, Skin & Longevity, Hormonal Health and Cognitive. Your assessment matches you to the protocols that fit your goals.
Yes. Many patients combine protocols to support more than one goal. Your clinician reviews how the compounds work together and prescribes the combination that suits your history and goals.
Protocols run in cycles, and many patients continue across several as their clinician refines dose and compounds. Your clinician sets cycle length around your goals and reviews it before each new cycle begins.
It varies by compound and by person. Some patients notice changes within the first few weeks, while others see progress build across a full cycle. Your clinician tracks how you're responding and adjusts from there.
Compounded Semaglutide acts on GLP-1 receptors. Compounded Tirzepatide acts on both GLP-1 and GIP receptors. Both are studied for their role in appetite regulation and weight management, and your clinician recommends the one that suits your history and goals.
Yes. Share your current medication and dose in your assessment. Your clinician uses it to set a starting point that builds on the progress you've already made.
At 503A compounding pharmacies, prepared to your individual prescription.
A 503A compounding pharmacy prepares medication for individual patients against a specific prescription. It's licensed and regulated by its state board of pharmacy, and each protocol is prepared for the person it's prescribed to.
Yes. Protocols are independently tested for purity, potency and sterility before they're dispensed, batch after batch.
Compounded medications are prepared to your individual prescription by a 503A compounding pharmacy, regulated by its state board of pharmacy. Because each is made for one patient, compounded medications are not FDA-approved. Every SYNC batch is independently tested for purity, potency and sterility.
Most are mild and short-lived. Redness at the injection site is the most common. GLP-1 protocols can cause nausea early on, which usually eases as your dose settles. Your clinician covers what to expect for your specific protocol.
Your clinician reviews your full medication and supplement list during your assessment and builds your protocol around it. If you start something new mid-cycle, let your clinician know.
SYNC protocols aren't prescribed during pregnancy or breastfeeding. If you become pregnant during a protocol, pause dosing and message your clinician.
Your prescribed vial, sterile syringes, bacteriostatic water for reconstitution, alcohol swabs and a sharps disposal option, plus step-by-step instructions. Everything ships in discreet, unbranded packaging.
Most protocols are a small subcutaneous injection into the abdomen, thigh or upper arm. Your order includes everything you need and clear instructions, and your care team is available if you have questions.
The needles are very fine and the injection sits just under the skin. Most patients find it quick and simple after the first dose, and your instructions walk you through every step.
Refrigerate your protocol when it arrives and after reconstitution. Short periods at room temperature during delivery are expected. Your instructions include storage details for each compound.
Yes. Injectable medications are permitted in carry-on luggage within the US. Keep your protocol cool in an insulated pouch and travel with your prescription label.
Take your next dose as scheduled, and don't double up. An occasional missed dose won't set your protocol back. If you've missed several, message your clinician and they'll advise how to continue.
Vials are filled by dose, not volume. Some compounds arrive as a powder you reconstitute before use, so a vial can look partly filled while holding your full prescribed amount.
Your clinician's review, your prescription, your compounded protocol and supplies. There's no membership fee, delivery is free on orders over $50, and you aren't charged until your protocol is approved.
SYNC is cash-pay, which lets every protocol be built around your body rather than an insurer's approval list. HSA and FSA cards work at checkout like any debit or credit card. Your clinician can provide a Letter of Medical Necessity if your plan requires one.
Yes, on 3-month subscriptions or longer, selectable at checkout. One-time orders and 1-month subscriptions are paid upfront.
Your protocol ships on a schedule matched to your cycle, so you stay on track without reordering. Before each new cycle, your clinician reviews your progress and updates your prescription where needed.
Yes, anytime from your account. Pause between cycles, change your plan, or message your clinician to adjust your protocol as your goals evolve. Cancellation is available from your account too.
Once approved, most protocols ship within two business days. Orders ship tracked in discreet, unbranded packaging, temperature-controlled where the compound requires it.
Because each protocol is compounded to your prescription, it can't be returned once dispensed. If an order arrives damaged or incorrect, contact our care team and we'll resolve it with you. Full details are in our Refund Policy.
Your health information is handled in line with HIPAA and shared only with the clinicians and 503A compounding pharmacies delivering your care. Full details are in our HIPAA Privacy Policy.
Still have a question?
Ask before you order.
Our care team would rather talk you out of the wrong protocol than sell you one. Message us and a human will answer.
